ADEMCO Vista-20HW Troubleshooting Guide

VISTA”20HW2-PARTITIONEDSECURITY SYSTEMINSTALLATIONINSTRUCTIONSPrincipal changes in this issue are indicated by margin lines,N7526-2V14/96Previous Menu

Keypad Panic Keys“ Up to 3 programmable panic key fimctions are provided.● Designated as Zones 95, 96, 99.“ Reported separately by partition, distingu

ADEMCO LIMITED WARRANTYAlarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions,subsidiaries and affiliates (“Seller”)

●●Event Logging●Alarm output●●●The telephone lin;vofiage can be monitored to supervise the phone lineconnection. The panel must be connected to a prop

This section provides instructions for mounting the control cabinet, andinstalling the cabinet lock (if used). Also included in this section are winst

Mounting The Control’s Ckuit Board In The Cabiiet (F@ 2)1. Hang two short Black mounting clips (provided) on the raised cabinettabs (see Detail Bin Fi

Standard Phone Line ConnectionsIncoming phone line and handset wiring is connected to the main terminalblock (via a RJ31X jack) as follows (also see F

b. Wire the other three terminals (Sync, Data, Corn) on the 43oOtransformer. Wires from these terminals must be connected to a 9-pinconnector on the c

This section lists the wired keypads that may be used and providesinstructions for wiring and mounting the keypads.A preliminary check-out procedure i

3. Connect remote Keypads for Partition 1 to terminals 4, 5,6, and 7 on thecontrol board, as shown in Figure 5.4. Connect remote Keypads for Partition

Figure 6. Using A Supplementary Power Supply For Keypads. .Pdmmmrp Check-out ProcedureIf you want to check that the system is working before connectin

This section provides information on how programming is performed in thissystem. It will enable you to understand how to enter and exit theprogramming

HOW TO USE THIS MANUAL...6CONVENTIONS USED

3. If the number of digits that you need to enter in a data field is less thanthe maximum digits available (for example, the phone number field), ente

This section provides general information for the hard-wired zones in the system, plus specificinstructions for installing 2-wire smoke detectors, 4-w

Turning Off Fire Alarm You can turn off Fire alarm sounding by pressing the OFF key on any keypad orSoundingother arming/disarming device in that part

..I+COMPATIBLE 4-WIRE SMOICWCOMBUSTION DETECTORS1412System Sensor, 4-wire ionization m’oducts of combustiondetector2412System Sensor, 4-wire photoelec

Programming Hard-Wwed Zones1. With at least one 2-line Alpha keypad (5137AD or 6139) connected to thePartition 1 keypad terminals on the control, powe

nEnter the partition to which this zone isassigned, “l” or “2”. The factory default ispartition 1. Press [*] to continue.-1 for1~ad[l][2]f0rC. Re~er~o

Check-Out Procedure For Hard-Wwed ZonesAfter installation of all hard-wired devices is completed, each partition of thesecurity system should be check

This section provides information regarding the use of expansion modules forexpanding the number of wired zones in the system, the modules that can be

ProgrammingWined Expansion Zones1. With at least one 2-line Alpha keypad (5137AD or 6139) connected to thePartition 1 keypad terminals on the control,

10 Report Code1st 03 2nd 12 3CTypicalsummarydisplayThe report code consists of 2 hexadecimal digits,each in turn consisting of 2 numerical digits. For

Section 7.Section 8.Section 9.Section 10.Section 11.Section 12.Section 13.Section 14.RELAY OUTPUTS & POWERLINE CARRIER DEVICES ...

Check-Out ProcedureFor Wired Expansion ZonesAfter you have completed installation of all devices, all expansion zones ineach partition of the security

Relay/PowerlineCarner Device BasicsRelays and Powerline Carrier devices (ex. X-10 brand devices) areprogrammable switches that can be used to perform

4229RZONES A’ B“c’ ~ E“ F’ G“ ~Figure 11. 4229 Connection to ControlTS2.4204R51AYi4= + MPS~HTYPICALFOR SEillNG DEVICE ADDRESS(SHOWN WF’)AND ENASUNGIDI

Wting Connection1. Splice one end of a 3-conductor cable to the wire ends of the 4142TR cablesupplied with the 4300 transformer.2. Connect the 4142TR

Programming Options DefinedThe following will help you understand the programming of OUTPUTDEVICES when using *8O and *81 modes. The options used to s

2STOP (STP):A) 1.B). 1.2.If a “SYSTEM OPERATION” is chosen (e.g., End of ExitTime), that operation will cause the device to activate asselected in “AC

Programming Output Relays and Powerline Carrier Devices —1. With at least one 2-line Alpha keypad (5137AD or 6139) connected to thePartition 1 keypad

CHOICES FOR ZONE TYPES** Use O(Any)forPartitionNo. (P)entry.*“* Or at Disarming,whicheveroccursearlier.~02 stop: Zn ListNo ListoI02 stop:Zn TypNotUsed

To stop the Device action and turn off the lamp, we do not want to use arestore of any zone, so a “O”will be programmed for the Restoreof Zone List(ZL

This section provides instructions for mounting the 4285 VIP(VISTAInteractive Phone) module, wiring the 4285 Module and for programming thesystem for

Section 15. SYSTEM COMMUNICATION ...6lReport Code Formats ...

4285 Module WIMgThe 4285 is wired between the control panel and the premises handset(s). Itlistens for touch tones on the phone line and reports them

1.2.3.4.5.4285 WIRING NOTESWirethe 4285 moduleexactlyasshown,usinga direct-connectcordand RJ31Xjack.If Touch-tonesare not heard whenpressingkeys follo

Programming The Control For Phone Access1.With at least one 2-line Alpha keypad (5137AD or 6139) connected to thePartition 1 keypad terminals on the c

Checking the Operation of the 42?35 VIP ModuleTo Check Operation From an On-Premiees Phone:1. Pick up phone and enter the programmed 2-digit phone cod

CompatibleThis section provides a Iist of compatible sounders, comection information foran external sounder and programming procedures for those optio

Sounder ConnectionsThe VISTA-20HW provides a 12 VDC output which can power external alarmsounders (bells or sirens, see compatible sounders listed pre

After installation of the sounder is completed, each partition of the SecuritySystem should be carefully tested, as follows.w1. Connect the battery wi

Generel InformationCheck availability of Model 7720PLUS or 7820 long range radio.If output to long range radio is selected, all messages that are prog

This section provides instructions for the connection of an optional remote _4146 keyswitch for remote arming and disarming of the system, and theprog

9 PINCONNECTORON CONTROL BOARDf4142TR CABLE\i~m j {THESE WIRES NOTCONNECTEO IF4300 INTERFACE\ \+ AUX POWER--------TRANSFORMER ISm BEING USED.~-------O

LIST OF FIGURESFigure 1. Installing the Cabinet Lock ... 12Figure 2. Mounting the PC Boar

ProgrammingFor The Remote Keyswitch1. With at least one 2-line Alpha keypad (5137AD or 6139) connected to thePartition 1 terminals, power up the syste

I07 Response Time1IITypicalsummarydisplaymIProgram Alpha?O= Nol= Yes OIEnter the desired response time for zone 7.The recommended entry for keyswitcho

General InformationAn Audio Alarm Verification (AAV) module, such as the Eagle 124~ is anadd-on accessory that permits voice dialog between an operato

L,INCCMNQTELCO LINE.-lERMINALSON CONTROLNWTTRIGGERIIII&lREUY1. SNOWNNOTE00 NOT USEREIAY 1 ~RANY OTNERWRFQSE.I@ure 18. Connection Of AAV Unit When

In Section 2, you made temporary power connections for the purpose of ~programming and testing the keypads. This section provides informationabout fin

Making the BatteryConnections1. Use the battery standby formula (above) to select the appropriate batteryfor the installation.2. Attach the Red and Bl

yThis section provides instructions for programming Alpha descriptors. This isrecommended for systems using Alpha keypads, and necessary if a 4285modu

When entering Zone ~Descriptors usin~Methodz, the keypad keysperform the followingfunction=[3][1][6][8]Scrolls both alphabetand actual words inascendi

tFlashing Cursor if “6” ispressed (system ready fornextword).SummaryDisdayII+$ZN 01 BACKDOORIIProgram Alpha ?o =No, 1 = Yes 00IIAlpha Pgm -82II9.10.11

4. For selection of the next word (e.g., DOOR), repeat step 3, as follows. .Press key [3] until the first letter of the next word appears (e.g., “D”).

HOW TO USE THIS MANUALThis manual is written to accommodate both the new and the experienced installerof Ademco products. A general description of the

ALPHA VOCABULARY LIST(For Entering Zone Descriptors)000 (WordSpace)A054055056● 057058● 059● 060061● 062063● 064● 065066067068. 069070● 071072● 0730740

This section provides an explanation of formats this system accommodatesfor reporting alarms and other system conditionsto the central station. Thepro

The following describes each format in greater detail.3+1 and 4+1 Standard Formats3+1 and 4+1 Expanded Formats4+2 FormatAdemco Contact IDReporting For

Ademco Contact ID Reporting takesthe following format:CCCC Q EEE GG ZZZwhere: CCCC =Q=EEE =GG=Zzz =Customer (subscriber) IDEvent qualifier, where:E =

Communication ProgrammingIntroductionThis sectionprovidesinstructionsfor programmingthosefieldsthat affectcommunicationsbetweenthe controlandthe centr

Press *48 REPORT FORMAT, PRIMARYJSECONDARYPrimary❑ Secondary ❑Determines which format is to be used to report to the centralstation.O= 3+1; 4+1 ADEMCO

TO PROGRAMSYSTEM STATUSAND RESTOREREPORT CODES(*59-*76,&*89)The following is a set of guidelines to be used for programming report codes,The actua

Press *65 OPEN REPORT CODEPart’n In Part’n 2❑This is sent upon disarming of the system. 2nd digit. User No.,if expanded or 4+2 reporting is selected.S

Press *9O EVENT LOGGING•1O= None; 1 = Alarm/Alarm Restore; 2 = Trouble/Trouble Restore;4 = Bypass/Bypass Restore; 8 = Open/Close. Default is “3”.Examp

General InformationType 00Zone Not UsedType 01Entry/Exit Burglary #1Type 02Entry/Exit Burglary #2Type 03Perimeter Burglary‘&pe 04Interior, Followe

CONVENTIONS USED IN THIS MANUALBefore you begin using this manual, it is important that you understandthe meaning of the following symbols (icons).II

Type 0624-hour Silent AlarmType 0724-hour Audible AlarmType 0824-hourAuxiliary AlarmType 09Supervised Fire(With Verification onZone 1)Type 10Interior

Descriptions of System Data FieldsTHEBLANKPROGRAMMINGFORMSHOULDBEUSEDTORECORDTHEDATAFORTHISINSTALLATIONDefaults (where applicable) Are Indicated In Te

*29OUTPUT TO LONG RANGE RADIOuIf output to LRR is selected here, all messages that are programmedto go to the primary telephone line receiver will als

DIALERPROGRAMMING(--50)Fields *40, WI, W:Enter up to thenumber of digitsshown. Do not fillunused spaces.Enter O-9,# + 11 for ‘*’# + 12 for ‘#’# + 13 f

-4ti*47*48-9*5O*51*52*53..,.SECONDARY SUBS ACCOUNT. No. (Partition. 2)1~/ SecondW Receiver.See notes previously.PHONE SYSTEM SELECT Default is O.•1mEn

*56mlZone 17 enteredTZnZTPRC In: L17 091 10 AW:-ZONE ASSIGNMENT/ALARM REPORT CODESREFER TO THE ZONE ASSIGNMENT T)4.BLE FOR *56 IN THECENTERFOLD PROGRA

Enter Zn Num.(00 = Quit) 00II17Zone TypeNotused 00I17 Delete Zone?IICustom Alpha Editing: For all zone types, the next request is toenter Alpha descri

SYSTEM STATUS *59REPORT CODES(*59-W3)*60*61*62*63*64*65*66*67*@EXIT ERROR REPORT CODE (Seeboxpreviously)•1If the systemis armedandan Entry/Exitor Inte

RESTORE*69REPORTCODES(*6=76)*7O*71*72*73*74*75*76*8O*81*8,2GROUP RESTORES FOR TROUBLE, BYPASS❑EnterO for no (report for ~ restore), or 1 for yes (repo

*W EVENT LOGGING❑The VISTA-20HW system has the ability to record various events in ahistory log (48-event capacity). The types of events to be logged

RECOMMENDATIONS FOR PROPER PROTECTIONThe Following Recommendations For The Location Of Fme And Burglary DetectionDevicee Help Frovfde Proper Coverage

4285AnsweringModule Machine DownloadingField *95YesNoNo Set for value other than “O”(1–15). Thiswill enable the control panel to answerthe phone call.

General InformationThe VISTA-20HW can be remotely programmed horn an IBM compatible Per-sonal Computer (PC), a HAYES Modem, and Ademco’s V-LINK@ Sofln

● Command the System to Upload a Copy of its Resident Program to theoffice.. Read: Arming Status, AC Power Status, Lists of Faulted Zones, BypassedZon

Test ProcedureAfter installation is completed, each partition of the Security System should becarefully tested, as follows.1. With the System in the d

Security CodeswInstaller CodeThe installer programs the 4-digit Installer Code initially as part of theprogramming procedure. The factory default Inst

General Information Notethat if you enabled QUICK ARM for the partition (field *21), the [#] keycan be pressed instead of entering the partition’s sec

Panic KeysThere are three lettered keys or (on some keypads, panic key pairs) that, ifRelay~owerline CarrierDevices(if used)4285 Module(if used)Exit A

Trouble Conditions(See Troubleshooting Guide also)General InformationThe word “CHECK on the Keypad’s display, accompaniedby a rapid“beeping”at the Key

SYMPTOM1.Low Batterymessageonkeypad.2.Periodic beep(s)fromkeypad.3. Nuisanceor phantomalarm.4.Intrusionalarmfornoap-parentreason.5. ‘CEJICK” andzonenu

CONTACTING TECHNICAL SUPPORTPLEASE,Before you call Technical Support, be sure you:●●●●●●READ THE INSTRUCTIONS!Check all wiring connections.Determine t

The VISTA-20HW is a 2-partition control that supports up to 16 zonesusing basic hard-wired and wired expansion zones, plus 3 keypad zones.Baeic Hardwi

REGULATORY AGENCY STATEMENTSUL NOTICE: This is a “Grade A“ residential system.FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENTThis equipment

specificationsV-ISTA-20HW1. Physicak 12-W” W x 14-1/2° H x 3“D (318mm x 368mm x 76mm).SECURITY CONTROL2. ElectricalVOLTAGE INPUT: 16.5VAC from plug-in

6127REMOTE KEYPAD6128REMOTE KEYPAD6137REMOTE KEYPAD6138 & 6139REMOTE KEYPADS4219WIRED EXPANSIONMODULE4204REI.AY MODULE4229WIRED EXPANSION/RELAY MO

No. 1321/TF2 16.5VAC, 25VA Plug-In Transformer.No. 4300Powerline Carrier device Interface AC Transformer.SoundersAdemco AB-12M 10”Motorized Bell &

l-Minute Delay ... 54101 IBE12M ...

cc...87,68Central Station ...

Monitored Telephone Line... 87Model 112 ...

-v-“Verification” Feature... 24“Verify” Operation...?...

WARNINGTHE LIMITATIONS OF THIS AUUtMSYSTEMWhile this System is an advanced design security system, it does not offer guaranteed protection againstburg

ii ii;::l,,, ,Figure 20. VISTA-20HWSUMMARY OFCONNECTIONS-99-