ADEMCO 4110XM Specifications download pdf (Page 14)

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Section 6: TROUBLESHOOTING GUIDE

SYMPTOM POSSIBLE CAUSE REMEDY

1. Low Battery message on

keypad.

1a. System battery is low or missing.

1b. Low battery on transmitter (Low batt + zone

number will be displayed).

1c. Low battery on wireless keypad (Low batt +

00 will be displayed).

1a. Check system battery.

1b. Check battery in transmitter.

1c. Check battery in wireless keypad.

2. Periodic beep(s) from keypad. 2. System is in TEST mode. 2. Enter "Code" + OFF to exit TEST mode.

3. False alarms. 3a. Sensors not properly installed, wired, or

monitored.

3a. Check installation to see if in accordance

with established procedure.

3b. Protected door or window opened while

system armed.

3c. Improper user operation of exit/entry de-

lays.

3d. Magnets located too far from switches,

and/or doors and windows not properly

aligned.

3e. Magnetic contacts improperly connected or

wire broken.

3f. Entry door programmed as "instant".

3g. Loose fitting door or window being rattled

by wind or vibrations.

3h. Dust, dirt in sensing chamber of smoke

detector.

3i. Improper location of smoke detector.

3j. Unit malfunctioning.

3b. Check with all occupants of protected

home.

3c. Check setting of entry delay . Exit delay is

15 seconds longer than the entry delay

time. Remind user of same.

3d. Check all openings for proper switch and

magnet orientation.

3e. Check wiring connections. Be sure wires

are properly stripped and tightly fastened to

screw terminals.

3f. Check and revise program. Reprogram

transmitter number.

3g. Mount magnet closer to contact.

3h. Clean unit's sensing chamber with vacuum

cleaner per unit's instructions.

3i. See unit's instructions for locations to

avoid. Relocate as necessary.

3j. Replace detector.

4. "AC POWER" light off or

"NO AC" displayed.

4a. Interrupted AC power supply.

4b. Wire run from transformer to control is too

long.

4a. Check transformer connection and power

line circuit breaker.

4b. Make sure wiring run is not longer than the

recommended length-per-gauge (see pg.10)

5. Digital communicator mes-

sage not being received.

5a. System

in TEST mode.

5b. Telephone connection not secure.

5c. Digital communicator malfunctioning.

5d. Telephone number in program needs prefix

or access code.

5e. Telephone call to central monitoring station

requires operator assistance.

5a. Remove from TEST mode.

5b. Check all connections.

5c. Check with a different 4110.

5d. Program prefix or access code into 4110.

5e. 4110 system cannot work in this situation.

6. Does not arm. 6. System not ready (zones faulted).. 6. Bypass faulted zones, then arm.

7. Control doesn't respond to

keystrokes on keypad.

7a. "CC" displayed.

7b. "dl" displayed.

7c. "OC" displayed.

7a. System is in communication with down-

loader at central station. Wait until down-

load session is finished.

7b. System has just been powered and is in its

one minute initialization. To bypass this

time, press '#' + '0'.

7c. No communication between keypad and

control. Check proper keypad connections.

8. "Check 09" is displayed. 8a. No communication between wireless

receiver and control.

8b. Wireless receiver has not heard

transmission for 12 hours.

8c. Keyswitch is enabled but not connected.

8a. Check for broken connection or miswiring

of receiver to control.

Check that DIP switches on receiver are all

"OFF" (to the right).

8b. Receiver is not operating properly. If

system was working and nothing was

changed, replace receiver.

8c. Connect keyswitch or disable keyswitch.

Special Messages:

OC: Open Circuit (No communication between control and keypad).

EE: Program Entry Error (Invalid entry while in program mode).

dI: System busy, please wait.

E4: More than 4 transmitters are programmed, but only a 4-zone wireless receiver is being used.

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ADEMCO 4110XM Specifications Page 14

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