ADEMCO Vista-20HW Troubleshooting Guide download pdf (Page 88)

SYMPTOM

1.

Low Batterymessageon

keypad.

2.

Periodic beep(s)from

keypad.

3. Nuisanceor phantomalarm.

4.

Intrusionalarmfornoap-

parentreason.

5. ‘CEJICK” andzonenumber

2-8 isdisplayed.

SYMPTOM

1.

“ACPOWER”light

Off.

z.

Digitalcommunicator mes-

sagenot being received.

3.

Doesnotarmproperly.

4. VISTA-20HW doesn’tre-

spondtokeystrokeson

keypad.

SYSTEM

POSSIBLE CAUSE

la. “Bat”

or “System Lo Bat” (no zone Nos.)

2a. System is in TEST

mode.

3a. Sensors not properly installed, wired, or

monitored.

4a. Protected door or window opened while

system armed.

4b. Improper user operation of exitientry de-

lays.

4c. Magnets located too far from switches,

an~or doors and windows not properly

aligned.

5.

Control has sensed a high resistance

condition on a loop in one of the hard-

wired zones (2-8).

CONTROL

POSSIBLECAUSE

la. Interrupted

AC powersupply.

2a. VLSTA-20HW in TEST mode.

2b. Telephone connection not secure.

2c. Digital communicator malfunctioning.

2d. Telephone number in program needs

prefm or access code.

2e. Telephone call to central monitoring

station requires operator assistance.

3a. Ready light not on. -

4a.

4b.

4C.

M.

“CC” or “MODEM COMM” displayed.

“all” or “System Busy” displayed.

“E4 or “E8”, or “Standby System Busy”

displayed.

Keypad address setting incorrect.

REMEDY

la. System battery is low or missing.

2a. Enter “Code” + OFF to exit TEST mode.

3a. Check installation to see if in accordance

with established procedure.

4a. Check with all occupants of protected

home.

4b. Check setting of entry delay. Exit delay

is 40 seconds longer than the entry delay

time. Remind user of same.

4c. Check all openings for proper switch and

magnet orientation.

5. Check the sensor or the loop wiring in

the affected zone. The system will not

arm until this condition is corrected (or

the affected zone is bypassed).

REMEDY

la. Check transformer connection and

Powerline circuit breaker.

2a. Remove from TEST mode.

2b. Check all connections.

2c. Check with a different VISTA-20HW.

2d. Program prefm or access code into the

VLSTA-20HW.

2e. VISTA-20HW system cannot work in this

situation.

3a. Check for faulted zones and make intact,

I

or use B~ass arming, if desired.

4a.

4b.

4C.

4d.

System is in communication with down-

loader at central station. Wait until

download session is finished.

System has just been powered and is in

its one minute initialization. To bypass

this time, press’# + ‘O’.

More zones have been programmed than

the zone expansion modules can handle.

Keypads must be set for address 31 (non-

addressable mode).

SMOKE DETECTOR

SYMPTOM

I

POSSIBLECAUSE

I

REMEDY

1.

Detectoralarms,noaw

I la. Dust,dirtinsensingchamber.

Ila. Cleanunit’ssensingchamberwith

i

parentreason. -

2.

Detector’ssirensounds.

lb. Improper location.

lc. Unit malfmctioning.

2a. Unit not receiving required power.

vacuum cleaner W;unit’s instructions.

lb. See unit’s instructions for locations to

avoid. Relocate as necessary.

lc. Replace detector.

2a. Check for proper installation of battery.

Try new battery.

2b. Unit malfimctioning. 2b. Replace detector.

I

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