ADEMCO Vista-20HW Troubleshooting Guide download pdf (Page 81)

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General Information

The VISTA-20HW can be remotely programmed horn an IBM compatible Per-

sonal Computer (PC), a HAYES Modem, and Ademco’s V-LINK@ Soflnvare (as

specified below).

Programming the control from a remote location is protected against

compromise by someone attempting to defeat the system, using multi-levels

of security protection

Security Code Handshake: An 8-digit download ID code must be

matched between the control and the dowriloader.

Site Initiated Remote Programming The installer or subscriber initi-

ates the callback from the subscriber premises (by entering Installer code

+ # + 1) while disarmed. All parameters can then be downloaded via the

phone lines using a personal computer.

Station Initiated Remote Programming The operator calls the site

from your office to initiate the download call. The control hangs up and

then calls back the PC via the preprogrammed telephone number. The

unit can then be uploaded, downloaded, or controlled horn your office .

Data Encrsmtion: Data Dassed between the PC and the control is en-

cryptedfor ~~curityso tha~ it is very difkult for a foreign device tapped

into the phone line to take over communication and substitute system

compromising information.

Equipment Required

At the premises:

. VISTA-20H’Wandkeypad.

At the installer’s office/home:

. An IBM PC compatiblecomputer.

. Eithera HAYES brandSMARTMODEM 1200 [Level1.2 orhigherexternal

or Level 1.1 or higher (with 4 positionDIP switch)internal style],or a

HAYES brandOptima24 PlusFAX96 Modem.

. V-LINK@ DownloadingSoftwareDiskette(atrevisionlevelsupportingthe

VISTA-20HW).

. Appropriateinterconnectingcables.

Initial Download

Enter Installer code + # + 5. This setsfieldx95 to 4 rings,subscriberNo. to

default,andsystemto “nocall-back”option.Thedownloadcomputercanthen

callthe subscriber,makeconnection,anddownloadall programmingitems.

Remote Programming Information

The downloadingsystemcan performmanyfunctionswhenin communication

with the controlunit. Besidesuploadingand downloading,the status of the

systemcanbe observedandvariouscommandscanbe initiated,as follows:

. Arm the SystemintheAway Mode;Disarmthe System.

. Bypass a Zone.

. Forcethe SystemtoAccepta New ProgramDownload.

. Shut DownCommunication(dialer)Functions(non-paymentof monitoring

fees in an owned system).

. Shut Down all Security

system).

. Inhibit Local Keypad

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System Functions (non-payment for a leased

Programming (prevents account takeover).

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ADEMCO Vista-20HW Troubleshooting Guide Page 81

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